These terms apply to all quotations, orders, and deliveries from CarloJP to business customers. Where a signed sales contract or an order confirmation contains different terms, that document takes precedence over this page.

Nothing on this website is a binding offer. Product photographs, drawings, and dimensions are provided as a guide; the specification confirmed in your order confirmation is the one we manufacture against. We reserve the right to decline an order, and to correct pricing or availability errors before an order is confirmed.

• Our content — the product photographs, technical drawings, catalogue files, and descriptive text on this site belong to CarloJP. You may not copy them into your own sales materials, marketplace listings, or a competing catalogue without our written permission.
• Our catalogue — the downloadable product catalogue is provided for internal evaluation, costing, and resale planning. You are welcome to share it with your own customers when quoting CarloJP products, but you may not resell it, strip our branding, or present it as your own work.
• Model references — our product names and model numbers are ours. Referring to them truthfully when describing genuine CarloJP goods is fine and expected.
• Your content — if you send us drawings, logos, or artwork for a custom or OEM project, you confirm that you have the right to use them and that they do not infringe a third party’s rights.

• All prices are quoted in USD unless otherwise agreed, on an FOB Foshan / Shenzhen basis.
• Quotations are valid for 30 days from the issue date, subject to raw material and exchange-rate movements.
• Prices exclude destination duties, import taxes, and local delivery charges.
• A quotation becomes an order only when we confirm it in writing and receive the agreed deposit.

• Minimum order quantities (MOQ) are stated on each product page and in written quotations.
• Standard terms are 30% deposit with order and 70% balance against copy of Bill of Lading, by T/T. Other arrangements such as L/C at sight require prior written agreement.
• Production lead time is confirmed in the order confirmation, typically 25–40 days depending on quantity and finish.
• Deposits for custom-tooled items are non-refundable once tooling has started.
• Our bank charges are for our account; charges raised by the remitting or intermediary bank are for yours.

• Custom heights, base diameters, and RAL powder-coat colours are available on request.
• CAD and 3D drawings supplied by us remain our intellectual property and are provided for project evaluation.
• Custom tooling costs, if any, are quoted separately before production begins.
• Drawing approval is required before a custom order is released to production; changes requested after approval may affect cost and lead time.

• Products are inspected before container loading, and third-party inspection is welcome at the buyer’s cost.
• Structural manufacturing defects are covered for 24 months from the Bill of Lading date under normal commercial indoor use.
• Finish wear, corrosion from outdoor exposure (unless the product is rated for outdoor use), improper installation, overloading beyond the stated rating, and freight damage are excluded.
• The warranty covers replacement of the defective part. It does not cover removal, refitting, or consequential costs.

• Risk passes to the buyer at the port of loading under FOB terms, in accordance with Incoterms 2020.
• We assist with export documentation: commercial invoice, packing list, Bill of Lading, CO / FORM, and fumigation certificates where required.
• Title in the goods passes to the buyer only when we have received payment in full.
• Container-loading dates are best estimates. We are not liable for delays caused by shipping lines, port congestion, customs inspection, or events of force majeure.

Claims for visible damage or shortage must be submitted in writing with photographs within 14 days of container discharge. Confirmed defects are remedied by replacement parts, a credit note, or a refund, at our option.

Claims raised after that window may still be considered where the defect could not reasonably have been discovered on inspection. Please keep the original packaging and the container loading photographs until your goods have been checked on arrival.

Our total liability for any claim is limited to the invoice value of the affected goods. We are not liable for indirect or consequential losses, including loss of profit, loss of business, or claims brought against you by your own customers.

Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by our negligence.

These terms are governed by the laws of the People’s Republic of China. The parties will first attempt to resolve any dispute through good-faith negotiation.

If negotiation does not settle the matter, the dispute will be submitted to arbitration in Shenzhen, China. The arbitral award is final and binding on both parties.

We may update these terms from time to time. The version published on this page, with the revision date shown at the top, is the version that applies to new inquiries from that date.

Orders that have already been confirmed continue to be governed by the terms accepted at the time of confirmation, unless both parties agree otherwise in writing.

Questions about these terms, or about an order already in progress, can be sent to our export sales team at any time.

• Company — Foshan Kailuo (JP Restaurant) Furniture Co., Ltd.
• Address — No.3 Wenhua Road, Xiantang Industrial District, Longjiang Town, Shunde District, Foshan City, Guangdong, China
• Email — foshankailuofurniture@hotmail.com
• WhatsApp / Tel — +86 137 9409 6139