Privacy Policy
How Foshan Kailuo (CarloJP) Furniture Co., Ltd. collects, uses, and protects the business information you share with us through this website and our quotation channels.
This policy explains what personal information CarloJP collects when you browse this website or request a quotation, why we collect it, how long we keep it, and what you can ask us to do with it. It is written for a business-to-business context: the details you give us belong to a company and to the person acting for that company, and we treat both with the same care.
1 Who We Are & Scope
Foshan Kailuo (JP Restaurant) Furniture Co., Ltd. (“CarloJP”, “we”, “us”) is a manufacturer of commercial table bases and architectural metal furniture, based in Longjiang Town, Shunde District, Foshan, Guangdong, China. We operate this website to publish product information and to receive and answer bulk quotation requests from business customers worldwide.
This policy covers the information we process in connection with this website, our quotation forms, and our export sales correspondence. It does not cover information you send us outside a commercial inquiry, and it does not apply to third-party websites we may link to.
2 Information We Collect
- Inquiry data you submit — your name, business email address, phone or WhatsApp number, company name, destination country or port, and the project specifications you enter when requesting a quotation.
- Communication records — the emails, WhatsApp messages, and form entries you exchange with our export sales team, including any drawings, finishes, or quantities you send us.
- Basic technical data — anonymised visit statistics such as the pages you viewed, your approximate region, your browser type, and the source that referred you here.
We do not ask for, and do not want to receive, sensitive personal data such as identity document numbers or payment card details through this website. Please keep such information out of the inquiry forms.
3 How We Use Your Information
- To prepare and send the quotations, CAD drawings, and product specifications you request.
- To contact you about your inquiry by email, phone, or WhatsApp.
- To keep a record of your project so later correspondence does not start from scratch.
- To improve the content and structure of this website and our product catalogue.
- To comply with export, tax, and customs documentation requirements when an order is placed.
We do not sell, rent, or trade your personal information, and we do not use it for advertising. We will only send you product news if you have asked us to.
4 Cookies & Analytics
Essential cookies keep the site working — for example, they remember your session while you move through the product catalogue, and they help us prevent spam submissions on our inquiry forms. These cannot be switched off without breaking parts of the site.
We may also use privacy-respecting analytics to understand aggregate traffic patterns, such as which product pages are read most often. Where local law requires consent for non-essential cookies, we ask for that consent before they are set. No advertising or cross-site tracking cookies are placed on this site.
You can block or delete cookies at any time through your browser settings. Blocking essential cookies may stop some parts of this website from working correctly.
5 How We Share Information
Your information stays with our own export sales team. We share it only where it is necessary to answer your inquiry or to deliver an order you have placed:
- Hosting and email providers, who store this website and our correspondence on our behalf under contract.
- Freight forwarders, customs brokers, and inspection agencies, but only the minimum contact and shipping details needed to fulfil an order.
We do not pass your inquiry details to competing suppliers or unrelated third parties, and we do not publish customer names or project references without your written permission.
6 International Data Transfers
Our company and our sales team are based in China, so the information you send us is processed there. If you are located in the European Union, the European Economic Area, the United Kingdom, or another region with transfer restrictions, this means your information is transferred outside your region.
Those transfers are made to respond to your inquiry and to perform a contract with you. We limit what we send to what is needed to answer you, and we do not transfer your information to any party that is not involved in your project.
7 Data Retention
- Inquiry records are kept for up to 24 months from your last contact, so we can reference your project history in later correspondence.
- Order, invoicing, and export documentation are kept for longer where Chinese tax, customs, and export regulations require it.
- Anonymised analytics are retained in aggregate only and are never linked back to you as an individual.
When a retention period ends, we delete or anonymise the information concerned. If you ask us to delete your inquiry record sooner, we will do so unless we are legally required to keep it.
8 Your Rights & Choices
If you are in the European Union, the European Economic Area, or the United Kingdom, you have the right to:
- ask for a copy of the personal information we hold about you;
- ask us to correct information that is inaccurate or incomplete;
- ask us to delete information we no longer need;
- object to our processing, or ask us to restrict it;
- withdraw your consent at any time, where consent is the basis for processing.
We will not treat you differently for exercising any of these rights. To make a request, email us at foshankailuofurniture@hotmail.com. We respond to data requests within 30 days. If you believe we have handled your information incorrectly, you also have the right to complain to your local data protection authority.
9 Changes to This Policy
We may update this policy as our services, our suppliers, or the applicable law change. The revision date at the top of this page always shows the current version.
If a change materially affects how we handle information you have already given us, we will make that clear on this page rather than burying it in the text.
10 Contact Us
Questions about this policy, or about the information we hold on your company, can be sent to our export sales team at any time.
- Company — Foshan Kailuo (JP Restaurant) Furniture Co., Ltd.
- Address — No.3 Wenhua Road, Xiantang Industrial District, Longjiang Town, Shunde District, Foshan City, Guangdong, China
- Email — foshankailuofurniture@hotmail.com
- WhatsApp / Tel — +86 137 9409 6139
Data requests are handled directly by our export sales team, normally within 30 days. Tell us what you need and we will confirm what we hold.
Email our teamThe commercial terms that govern quotations, orders, payment, warranty, and delivery for every CarloJP shipment.
Read the terms